Refund policy
What is your return policy?
All products purchased on Atlantic Pantry can be returned to us. In order for returns to be accepted, your items must be returned within 30 days of receiving your order. Specifically for consumables (i.e. sauces, flour, food coloring, etc.) , they must be unopened to be eligible for returns. Please contact us before returning your order so a return merchandise authorization (RMA) can be created. Upon receipt and inspection of returned product(s), your credit card will be credited for the amount paid for, excluding any shipping or delivery charges. We do not charge a restocking fee of any kind, giving you the freedom to return if you truly are not happy with a product. To start the RMA process, please contact us with your order #, the item and the quantity to be returned.
How do we return your products?
Our returns are as easy and as quick as our delivery. For eligible areas, schedule a pickup time with us and we’ll come by to pick up the returns! Otherwise, we accept return drop-offs at our warehouses in New Jersey. Please ensure that your return has been authorized before returning your item.
